Because of this, clients are sure their outsourced employees will be using the latest and best in software technology. In 2020, India placed 63rd in the overall ranking (which translated to 17th place among Asian economies). The report mentions India as one of 10 economies with the most notable improvement in the ranking.
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In this article, we will discuss the cost and quality factors of outsourcing and provide tips on how to ensure quality control when outsourcing to India. India boasts a highly educated and skilled labour pool, which is a significant asset for outsourcing companies in India. This expertise, coupled with a strong focus on science, technology, engineering, and mathematics (STEM) education, ensures that Indian outsourcing partners can deliver top-notch services.
Types of outsourcing services in India in 2023
As mentioned earlier, automation and AI are transforming the outsourcing industry in India. In the future, we can expect to see more outsourcing firms in India adopting these technologies to improve their efficiency and productivity. This will enable them to deliver better results to their clients while reducing costs. In 2023, this trend is expected to continue, with more outsourcing firms in India diversifying their services to meet the evolving needs of their clients. Cloud computing has become a mainstream technology in recent years, and Indian outsourcing firms are no exception. In 2023, more outsourcing firms in India are expected to adopt cloud-based solutions to provide their clients with more flexibility and prepaid lease agreements scalability.
India’s Best Outsourcing Company – GraffersID
The country offers a rich reservoir of skilled professionals with a population of 146 million holding university degrees or higher. Under the BOT model, you collaborate with a development partner from India to help you build and run an offshore software development team in India. When you’re fully ready, you can take complete control over the operations of the team. Another common IT services that companies outsource to India includes software testing and quality engineering to ensure the successful launch of their digital products. Today, there are many services and processes that companies around the world outsource to India – from human resources and payroll processing to IT services.
You can outsource any business task, function or process to a third-party vendor in India as long as there is a feasibility of data transfer. The Information Technology Act and other IT policies in India empower the growth of the IT industry and make it easy for western companies to collaborate with Indian IT companies. Hence, it’s no surprise to see US businesses outsourcing around 300,000 jobs overseas annually. Or when you collaborate with a third-party software dev company to provide you experts to work on your project. Outsourcing is the practice of getting certain business tasks and activities performed outside of your in-house structure. Typically, this entails functions, tasks, operations and activities that are non-core to your business.
- In the future, outsourcing to India is likely to remain cost-effective, driven by the country’s lower labor costs and favorable exchange rates.
- In addition to having several branches across India, it has a presence in over 50 countries, including China and Japan.
- The Baudhāyana sūtras, written circa the 8th century BCE, included passages on advanced mathematics, including Pythagorean triples (named after Pythagoras, who lived in the 6th century BCE).
- The country’s tech expertise is partnered with its employees’ English fluency since fluent English is a standard for graduates.
The cost savings, especially when compared to Western countries, can significantly impact a company’s bottom line. Businesses looking for affordable software development services, top-notch customer support, or efficient data processing have found a reliable partner in India. Successful India outsourcing hinges on thorough research, effective communication, and proactive project management. Keep in mind that outsourcing is a partnership, and fostering a collaborative and transparent relationship is key to achieving success in the global outsourcing industry.
You also benefit from reduced startup cost due to the availability of ready outsourcing infrastructure in India. For example, you don’t have to set up any equipment or technology to perform your IT tasks — the service provider will already have it. As it’s not a fairly technical task, you can hire call centers to attend to your customers’ needs. They’ll have all the dedicated staff and technology needed to provide round the clock support. This way, you’re free to focus on core business activities that really need your staff’s inputs.
Confidentiality issues and data security risks
In addition to having several branches across India, it has a presence in over 50 countries, including China and Japan. However, before you outsource software development services to the country, make sure to analyze how it contributes to your business’s growth. India is a leading destination for global firms seeking end-to-end business offshoring solutions, hosting approximately 42% of such companies. The offshoring industry has substantially contributed to the Indian economy, with service exports accounting for nearly 60% of the country’s total service exports in 2023. Over the past decade, the sector has experienced remarkable growth, with service exports increasing from USD 63 billion in 2013 to USD 185.5 billion in 2023 – a staggering threefold growth. With its offshoring industry experiencing significant growth, it accounts for 57% of the global market.